Our Mission Statement

Environmental policy

Through Zara’s business model, we aim to contribute to the sustainable development of society and that of the environment with which we interact. The company's commitment to the environment is included in Inditex Group’s Corporate Responsibility Statement, published on our website: www.inditex.com.

The following are some of the objectives and actions included in the framework of the group's environmental commitment and have a direct impact on our stores and customers:

At the store

  • We save energy.
  • The eco-friendly store.
  • We produce less waste, and recycle.
  • Our commitment extends to all our staff.
  • An environmentally aware team.

We save energy. The eco-friendly store.
We are implementing an eco-friendly management model in our stores in order to reduce energy consumption by 20%, introducing sustainability and efficiency criteria. This management model sets out measures to be applied to all processes, including the design of the store itself, the lighting, heating and cooling systems and the possibility of recycling furniture and decoration.

We produce less waste and recycle. Recycling hangers and alarms, which are picked up from our stores and processed into other plastic elements, is an example of our waste management policy. Millions of hangers and alarms are processed each year and both the cardboard and plastic used for packaging are also recycled.

Our commitment extends to all our staff. Increased awareness among our team members.
We hold In-company awareness campaigns and specific multimedia-based training programmes to educate our staff in sustainable practices, such as limiting energy consumption, using sustainable transport and modifying behaviour patterns.

With the product

  • We use ecological fabrics.
  • Organic cotton.

We use ecological fabrics. Organic cotton.
Zara supports organic farming and makes some of its garments out of organic cotton (100% cotton, completely free of pesticides, chemicals and bleach). They have specific labels and are easy to spot in our stores.

In transport

We use biodiesel fuel.
Zara's fleet of lorries, which transport more than 200 million items of clothing a year, use 5% biodiesel fuel. This allows us to reduce our CO2 emissions by 500 tons.

Transparency in supply chains

Animal welfare policy

All Zara products, including materials of animal origin, comply with the applicable Inditex animal welfare policy. This policy requires the products to come from animals treated in an ethical and responsible manner at all times. Under no circumstances may animal products deriving from animals slaughtered exclusively for the sale of their skins, shells, horns, bones, feathers, down or any other material be used.

Zara, being a member of the Fur Free Allience under the Inditex group, does not sell products containing fur, thus following the principles of the Fur Free Program.

No cosmetics sold by Zara, nor their ingredients, have been tested on animals.