Skip to main content
Search
LOG IN
Shopping bag
[
0
]
WOMAN
MAN
KIDS
HOME
BEAUTY
MASSIMO DUTTI
50TH ANNIVERSARY
ZARA PRE-OWNED
TRAVEL MODE
50TH ANNIVERSARY
NEW COLLECTION
SALE
TRAVEL MODE
GIFT CARD
DOWNLOAD APP
JOIN LIFE
+ INFO
CAREERS
STORES
50TH ANNIVERSARY
NEW COLLECTION
SALE
TRAVEL MODE
GIFT CARD
DOWNLOAD APP
JOIN LIFE
+ INFO
CAREERS
STORES
50TH ANNIVERSARY
NEW COLLECTION
SALE
ZARA PRE-OWNED
TRAVEL MODE
GIFT CARD
DOWNLOAD APP
STORES
JOIN LIFE
CAREERS
+ INFO
50TH ANNIVERSARY
NEW COLLECTION
SALE
TRAVEL MODE
DOWNLOAD APP
JOIN LIFE
+ INFO
CAREERS
RECALLED ITEMS
50TH ANNIVERSARY
WOMAN
MAN
KIDS
TRAVEL MODE
DOWNLOAD APP
JOIN LIFE
+ INFO
50TH ANNIVERSARY
WOMAN
MAN
THE FILM
COLLECTION
THE HISTORY OF ZARA
OUR FIRST STORE
ABOUT
REPAIR
BUY | SELL
DONATE
JOIN LIFE
CAREERS
STORES
ABOUT
THE GUIDES
Help
Frequently Asked Questions
AVAILABILITY OF ITEMS
RETURN REFUND
STATUS OF MY ONLINE ORDER
HOW TO RETURN
RECOVER MY STORE RECEIPT
All the help topics
MY ZARA ACCOUNT
REGISTRATION AND LOG IN
PROFILE MANAGEMENT
MY FAVORITES
MY ZARA QR
ITEMS AND SIZES
AVAILABILITY OF ITEMS
WHAT'S MY SIZE?
PERSONALIZED ITEMS
COMPOSITION AND CARE
OUR ITEM WARRANTY
PRICING POLICY
RECALLED ITEMS
GIFT OPTIONS
GIFT CARD
GIFT RECEIPT
GIFT PACKAGING
DELIVERIES
SHIPPING METHODS, TIMES AND PRICING
ORDERS IN MULTIPLE DELIVERIES
WHERE WE SHIP TO
PAYMENTS AND INVOICES
PAYMENT METHODS
PAYMENT SECURITY
INVOICES
PAYMENT WITH A GIFT CARD
MY PURCHASES
BUY ONLINE
STATUS OF MY ONLINE ORDER
CHANGE OR CANCEL AN ONLINE ORDER
INCIDENTS WITH MY ORDER
MY IN-STORE PURCHASES
RECOVER MY STORE RECEIPT
BUY ONLINE FROM AN IN-STORE DEVICE
EXCHANGES, RETURNS, AND REFUND
HOW TO RETURN
HOW TO MAKE AN EXCHANGE
RETURN REFUND
REIMBURSEMENT OF A PURCHASE PAID WITH A GIFT CARD
RETURN AND REFUND WITH A GIFT RECEIPT
SPECIAL RETURN CONDITIONS
ZARA PRE-OWNED
GENERAL INFORMATION
REPAIR
DONATION
SECOND HAND
ZARA EXPERIENCES
OUR USED CLOTHING DONATION PROGRAM
STORE MODE IN THE APP
Newsletter and text messages
TRAVEL MODE
Can’t find what you’re looking for?
Contact us
