Zara is one of the biggest international fashion companies, and it belongs to Inditex, one of the world’s largest distribution groups.

The customer is at the heart of our unique business model, which includes design, production, distribution, and sales, through our extensive retail network.

For more information, please visit the Inditex Group website: www.inditex.com

Website accessibility statement

Zara has an ongoing commitment to its customers around the world in providing an excellent customer experience to all. As part of these efforts, we are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. Zara is committed to aligning its website and its operations in substantial conformance with generally-recognized and accepted guidelines and/or standards for website accessibility (as these may change from time to time). To assist in these efforts, Zara has partnered with experienced internationally reputable consultants and is working to increase the accessibility and usability of our website.

As these efforts are ongoing, if at any time you have any questions or if you encounter an accessibility issue, please contact our Customer Service team for assistance 1-855 635 9272. We will make all reasonable efforts to address your concerns. Thank you for choosing to shop with us!

March 2019

California AB 1305 Disclosure Statement

The disclosure required by California’s Voluntary Carbon Market Disclosures Act (“AB-1305”) can be found in the Climate Change section of the Inditex Group Statement of Non-Financial Information.

California Transparency in Supply Chains Act

The statement, issued in accordance with the California Transparency in Supply Chains Act 2010 (SB657), outlines the measures implemented to prevent and mitigate the risks of modern slavery and human trafficking within our operations and supply chain.