Shipping and order status

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Delivery methods and costs

Delivery methods and costs

The shipping options may vary depending on the delivery address, what time you make your purchase and item availability.

At the time of processing your purchase, we will show you the available shipping methods, the cost and the delivery date of your order.

Delivery options:

  • Collection at a Zara store - FREE

    In the store of your choice within 2-3 working days.

    Remember that the person who collects the order only needs to show the ZARA QR code or the QR code on the electronic receipt if and when they are the buyer. If someone else goes instead, they must show an ID card.

  • Age-restricted items require ID at the time of delivery or in-store handover.

  • Home delivery:

    • Guaranteed next-day delivery - 4.95 GBP

    • Standard delivery - 3.95 GBP / FREE FOR ORDERS OVER 50 GBP (applicable to non-discounted items only)

      The estimated delivery time will be between 1-2 working days, depending on the delivery address.

    • Same day - 7.95 GBP

      Same day delivery within London for all orders placed between Monday and Sunday before 14:00.

      Not available for orders containing Zara Home items.

    • Precise day London - 5.95 GBP

      Choosing this option all orders placed between Monday to Sunday will be delivered at a specific date and time chosen by you.

      Not available for orders containing Zara Home items.

    Age-restricted items require ID at the time of delivery or in-store handover.

    If you have purchased as a registered user, you can modify the delivery address by accessing your order details in your account; if and when the order status allows to do so.

  • Drop point - 1.95 GBP / FREE FOR ORDERS OVER 50 GBP (applicable to non-discounted items only)

    Next day delivery on orders placed between Monday and Friday before 20:00

    Drop points availability will be shown at the time of purchase.

    Remember to collect your order you will need to present your ID document.
    A written authorization and a photocopy of the buyer's ID document will need to be submitted at the drop point if the order is being collected on behalf of the buyer.

For orders prepared in different distribution centres, we will offer you two options:

  • Receive it in a single delivery (free shipping over 50 GBP applies only for full price items)
  • Receive it faster in several deliveries (with an additional cost of 2 GBP)

The delivery times shown above shall increase for Northern Ireland and remote areas.

Deliveries are only made on working days.