SHIPPING METHODS, TIMES AND COSTS

Shipping options may vary depending on the delivery address, what time you place your order and item availability.
When you process your order, we will show you the shipping methods available, the cost and the estimated delivery date.
Please note that deliveries are only made on working days.
Please remember that the shipping address of your order must be in the same market/region as where you made the purchase.

SHIPPING TO A ZARA STORE

Deadline: 2-3 working days
Cost: FREE

The delivery times shown above shall increase for Northern Ireland and remote areas.

During your order, we will tell you the available stores and the estimated delivery date.
You have 15 days to collect the order in store. You just need to present your ZARA QR or the QR code on your electronic receipt. If someone else goes instead, they must show an ID card.
Age-restricted items require ID at the time of delivery or in-store handover.
Use our store finder to find your nearest Zara store.
This option is not available for orders that include a HOME large item.

HOME DELIVERY

  • Next day delivery guaranteed - 4.95 GBP
  • Delivery in 2-3 working days - 3.95 GBP
    Shipping will be free for orders over 50 GBP only for non-discounted items.
  • Same day delivery - 7.95 GBP
    Same day delivery within London for all orders placed between Monday and Sunday before 14:00.

The delivery times shown above shall increase for Northern Ireland and remote areas.

Remember that orders including a large HOME item will be charged a corresponding delivery rate.
Age-restricted items require ID at the time of delivery or in-store handover.
If you have purchased as a registered user, you can modify the delivery address by accessing your order details in your account; if and when the order status allows to do so.

DROP POINT DELIVERY

Deadline: 2-3 working days
Cost: 2.95 GBP
Shipping will be free for orders over 50 GBP only for non-discounted items.

The delivery times shown above shall increase for Northern Ireland and remote areas.

When you complete the purchase, we will show you the drop points available and the estimated date you will receive your order.
We will inform you when your order is ready at the selected drop point. Remember, you must show identification to collect it. If another person goes in your place, they must present written authorisation and a copy of your identity document.
This option is not available for orders that include a HOME large item.

Frequently asked questions