Here you will find all the information needed to register at, access your account and resolve any related situation.
Registering is very simple: we will only ask you for the necessary information to speed up the purchase process. You can do it on the Register option.
If you already have an account, you can log in by entering your email address and password. To end the session and log out securely, you can do so from Profile > Account.
These are some of the advantages of having a account:
  • Make purchases swiftly.
  • Check the information and the status of all your purchases and returns.
  • Receive notifications about your orders and news in the APP
  • Resend the return label in case of return at a delivery point.
  • Create lists of your favourite items with the Favourites and Save for later options.
To improve your experience with us, we need to verify your account. When you create a Zara account, we’ll send you a code and you’ll have to enter it to complete the registration process. If you’re already a registered user, you’ll find this option in your account.

Frequently asked questions