CHANGE OR CANCEL AN ONLINE ORDER
If you have placed your order and wish to modify it, here are the answers to the questions you might have.
Can you cancel your order?
It is possible to cancel a purchase as long as the order status allows it. If available, you will see this option in your Zara account, in the order details. If you have made the purchase as a guest, you can manage it from the link that you will find in the email confirming your purchase.
Can you change the delivery address of your order?
If you have already completed your order and need to change your shipping address, please contact us so that we can review your case.
Can you change the items in your order?
If you have already completed your purchase, it is not possible to delete or change items. If you wish, once you receive your order, you can manage an exchange or a return.