Shipping

Help
Delivery methods and costs

Delivery methods and costs

The shipping options may vary depending on the delivery address, what time you make your purchase and item availability.

At the time of processing your purchase, we will show you the available shipping methods, the cost and the delivery date of your order.

Delivery options:

  • Collection at a Zara store - FREE

    In the store of your choice within 2-3 working days.

    Remember that the person who comes to collect the order need only show the e-receipt with the QR code, as long as they are the buyer. If someone else comes in your place, they must also show ID.

  • Home delivery:

    • The day after you buy it - 3.95 EUR / FREE (Orders over 30 EUR)

      We aim for next day delivery on all orders placed between Monday and Friday before 21:00. If this is not possible, we will show you the estimated time of delivery at the time of purchase.

    • The same day you buy it. - 5.95 EUR

      Same day delivery within Madrid for all orders placed between Monday and Friday before 14:00.

  • Drop point - 3.95 EUR / FREE (Orders over 30 EUR)

    At the drop point of your choice within 2-3 working days.

    We will show you the available drop points at the time of purchase.

    Remember to collect your order you will need to present your ID document.
    A written authorization and a photocopy of the buyer's ID document will need to be submitted at the drop point if the order is being collected on behalf of the buyer.

The delivery times shown above will be lengthened for the Balearic Islands, Ceuta, Melilla and remote areas.

Bear in mind that deliveries are only made on working days.