Exchanges and returns
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Some of our items, due to their unique characteristics, must meet the following conditions in order to be returned:
- Swimwear: must include the hygiene strip.
- Underwear: underwear items may not be exchanged or returned, except for tops, bodysuits, and vests from the Kids’ section kept in their original packaging.
- Accessories: must be returned with their original bag or cardboard intact.
- Fragrances: Must be returned in the original sealed packaging.
- Cosmetics: must be returned in its same packaging and original condition.