SHIPPING METHODS, TIMES AND PRICING

The shipping options may vary based on the delivery address, the time you place your order, and availability of items.
At the time of processing your order, we will show you the shipping methods available, the charges and the estimated delivery date.
Please remember that deliveries are only made on business days.
Remember that the delivery address of your order has to be in the same market/region where you made the purchase.

SHIPMENT TO A ZARA STORE

Time: 3-5 working days
Cost: FREE
At the time of placing the order we will show you the stores available and the estimated delivery date.
You have 15 days to pick up the order at the store. You only need to present your ZARA QR or the QR code from the electronic receipt. If someone else comes in your place, they must also show their identification card.
Use our store locator to find your nearest Zara store.
This option is not available for orders that include a large item from our HOME collection.

HOME DELIVERY

  • Delivery in 2-4 working days - $ 55.00
    Shipping will be free for orders over $ 899 only for non-discounted items.
  • Same day delivery - $ 95.00
    Same day delivery in the Mexico City metropolitan area for orders placed before 1:00 PM, Monday to Friday.
  • Delivery in 1-2 working days - $ 95.00
Please keep in mind if your order includes a large item from HOME, corresponding shipping costs will be charged.
If you made your purchase as a registered user, you can change the delivery address by accessing your order details in your account; should it still be possible per the status of your order.

SHIPMENT TO A DELIVERY POINT

Period: 3-6 working days
Cost: $ 55.00
Shipping will be free for orders over $ 899 only for non-discounted items.
When you complete your purchase we will show you the available delivery points and the estimated date you will receive your order.
We will let you know when your order is available at the selected delivery point. Remember that you will need to provide identification to be able to pick it up. If another person comes in your place, they will need to present written authorization and a copy of your identification document.
This option is not available for orders that include a large item from our HOME collection.

Frequently Asked Questions