Purchase gift card
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We have two methods: The E-Card, a virtual card sent via email, and Gift Card, a physical card sent through the post. Both can be used in stores or on Zara.com.
Useful information about the Gift Card:
- It is only valid for the country/region in which you purchased it.
- It is a document for use by the holder. Zara will not replace the card if it is stolen, lost or damaged.
- The validity period depends on the country/region. You will be able see this information when you choose your card.
- You can check the balance on your card via the Zara website, in the section "Gift Card > Check balance", or directly in one of our Zara stores.
- The time scale for returning it is the same as for any other item, providing that the card has not been used. Refunds will be made using the original payment method used for the purchase. If the return is made through Zara.com you do not need to send the physical card.