Skip to main content
Search
Shopping bag
0
LOG IN
Help
WOMAN
MAN
KIDS
BEAUTY
TRAVEL MODE
01
NEW ARRIVALS
THE NEW
VALENTINE'S DAY
THE ITEM
02
COLLECTION
OUTERWEAR
BLAZERS | VESTS
DRESSES | JUMPSUITS
TOPS | BODIES
SHIRTS
KNITWEAR
T-SHIRTS
PANTS
JEANS
SHORTS
SKIRTS
TOTAL LOOK
LINGERIE
SPECIAL PRICES
NEW
03
SHOES / ACCESSORIES
SHOES
BAGS
ACCESSORIES | JEWELLERY
04
PERFUMES
PERFUMES
ZARA HAIR
05
SALE
TRAVEL MODE
GIFT CARD
DOWNLOAD APP
JOIN LIFE
+ INFO
NEWSLETTER
CONTACT US
STORES
HELP
GIFT CARD
GIFT RECEIPT
PRESS
COMPANY
CAREERS
STORES
01
NEW IN
THE NEW
NEW GEN
COLOUR THEORY
VALENTINE'S DAY
02
COLLECTION
VIEW ALL
BEST SELLERS
JACKETS
COATS
PANTS
JEANS
T-SHIRTS
SHIRTS
POLO SHIRTS
SWEATSHIRTS
SWEATERS | CARDIGANS
SUITS
BLAZERS
SHORTS
SHOES
SNEAKERS
BAGS | BACKPACKS
ACCESSORIES
PERFUMES
03
ZARA ATHLETICZ
COLLECTION
STORIES
SOCIAL MEDIA
04
ZARA ORIGINS
COLLECTION
LOOKBOOK
05
SALE
TRAVEL MODE
GIFT CARD
STORES
DOWNLOAD APP
JOIN LIFE
CAREERS
+ INFO
NEWSLETTER
CONTACT US
STORES
HELP
GIFT CARD
GIFT RECEIPT
PRESS
COMPANY
THE NEW
NEW GEN
JEANS
VALENTINE'S DAY
GIRL
6 - 14 YEARS
BOY
6 - 14 YEARS
GIRL
1½ - 6 YEARS
BOY
1½ - 6 YEARS
BABY
0 - 18 MONTHS
ACCESSORIES | SHOES
0 - 14 YEARS
TRAVEL MODE
GIFT CARD
DOWNLOAD APP
JOIN LIFE
CAREERS
STORES
+ INFO
NEWSLETTER
CONTACT US
STORES
HELP
GIFT CARD
GIFT RECEIPT
PRESS
COMPANY
WOMAN
ZARA HAIR
MAN
PERFUMES
KIDS
DOWNLOAD APP
GIFT CARD
JOIN LIFE
CAREERS
+ INFO
NEWSLETTER
CONTACT US
STORES
HELP
GIFT CARD
GIFT RECEIPT
PRESS
COMPANY
ABOUT
THE GUIDES
Search
Shopping bag
0
LOG IN
Help
Help
Help
Frequently Asked Questions
HOW TO RETURN
50 Creators
REFUNDS
ITEMS AVAILABILITY
ORDER STATUS
STORE RECEIPTS
PRICING POLICY
All help topics
MY ZARA ACCOUNT
REGISTRATION AND LOG IN
MANAGING MY PROFILE
MY FAVOURITES
MY ZARA QR CODE
ITEMS AND SIZES
50 Creators
ITEMS AVAILABILITY
WHAT’S MY SIZE?
CUSTOMISED ITEMS
COMPOSITION AND CARE
ITEMS WARRANTY
PRICING POLICY
WITHDRAWN ITEMS
GIFT OPTIONS
GIFT CARD
GIFT RECEIPT
SHIPPING
SHIPPING METHODS, TIMES AND COSTS
ORDERS IN SEVERAL SHIPMENTS
WHERE DO WE SHIP?
PAYMENTS AND INVOICES
PAYMENT METHODS
PAYMENT SECURITY
INVOICES
PAYMENT WITH A GIFT CARD
MY PURCHASES
ONLINE SHOPPING
ORDER STATUS
CHANGE OR CANCEL AN ONLINE ORDER
ISSUES WITH MY ORDER
IN-STORE PURCHASES
STORE RECEIPTS
ONLINE PURCHASE FROM A STORE DEVICE
EXCHANGES, RETURNS AND REFUNDS
HOW TO RETURN
HOW TO EXCHANGE
REFUNDS
REFUND FOR A PURCHASE PAID WITH A GIFT CARD
RETURNS AND REFUNDS WITH A GIFT RECEIPT
SPECIAL RETURN CONDITIONS
ZARA EXPERIENCES
OUR USED CLOTHING DONATION PROGRAMME
STORE MODE IN THE APP
NEWSLETTER
TRAVEL MODE
Can’t find what you’re looking for?
Contact us
