Here are the details of the purchase process on our website, it's very easy!
  • You can place an online purchase at Zara as a registered user or as a guest. For this last option, we will ask you for the required data to be able to place the order.
  • You have to add the items to your basket, choose where you want to receive them and complete the payment. You have the option to save your payment details so you can make future purchases more quickly.
  • The shipping and billing address of your order must be in the same market/region.
  • Once you have made your purchase, we will send you a confirmation email with all the order information.
  • You can track your order on your account.  If you have made a guest purchase, you can do so accessing the link that appears in any of the emails we send you about your order.

Frequently asked questions