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WOMAN
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50TH ANNIVERSARY
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50TH ANNIVERSARY
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CAREERS
STORES
50TH ANNIVERSARY
SALE
NEW COLLECTION
TRAVEL MODE
GIFT CARD
DOWNLOAD APP
JOIN LIFE
+ INFO
CAREERS
STORES
50TH ANNIVERSARY
NEW COLLECTION
SALE
TRAVEL MODE
GIFT CARD
DOWNLOAD APP
JOIN LIFE
+ INFO
CAREERS
STORES
EXPERIENCE
THE FILM
COLLECTION
HISTORY OF ZARA
OUR FIRST STORE
50TH ANNIVERSARY
WOMAN
MAN
KIDS
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THE GUIDES
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Frequently Asked Questions
HOW TO RETURN
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ORDER STATUS
RETRIEVE MY STORE RECEIPT
All help topics
MY ZARA ACCOUNT
REGISTRATION AND LOG IN
MANAGING MY PROFILE
MY FAVOURITES
MY ZARA QR CODE
ITEMS AND SIZES
ITEMS AVAILABILITY
WHAT’S MY SIZE?
CUSTOMISED ITEMS
COMPOSITION AND CARE
ITEMS WARRANTY
PRICING POLICY
WITHDRAWN ITEMS
GIFT OPTIONS
GIFT CARD
GIFT RECEIPT
SHIPPING
SHIPPING METHODS, TIMES AND COSTS
ORDERS IN SEVERAL SHIPMENTS
WHERE DO WE SHIP?
PAYMENTS AND INVOICES
PAYMENT METHODS
PAYMENT SECURITY
INVOICES
PAYMENT WITH A GIFT CARD
MY PURCHASES
ONLINE SHOPPING
ORDER STATUS
CHANGE OR CANCEL AN ONLINE ORDER
ISSUES WITH MY ORDER
IN-STORE PURCHASES
RETRIEVE MY STORE RECEIPT
ONLINE PURCHASE FROM A STORE DEVICE
EXCHANGES, RETURNS AND REFUNDS
HOW TO RETURN
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REFUNDS
REFUND FOR A PURCHASE PAID WITH A GIFT CARD
RETURNS AND REFUNDS WITH A GIFT RECEIPT
SPECIAL RETURN CONDITIONS
ZARA EXPERIENCES
OUR USED CLOTHING DONATION PROGRAMME
STORE MODE IN THE APP
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