Skip to main content
Search
LOG IN
Shopping bag
[
0
]
WOMAN
MAN
KIDS
50TH ANNIVERSARY
PERFUMES
TRAVEL MODE
50TH ANNIVERSARY
NEW COLLECTION
SALE
TRAVEL MODE
GIFT CARD
DOWNLOAD APP
JOIN LIFE
+ INFO
CAREERS
STORES
50TH ANNIVERSARY
NEW COLLECTION
SALE
TRAVEL MODE
GIFT CARD
DOWNLOAD APP
JOIN LIFE
+ INFO
CAREERS
STORES
50TH ANNIVERSARY
NEW COLLECTION
SALE
TRAVEL MODE
GIFT CARD
DOWNLOAD APP
JOIN LIFE
+ INFO
CAREERS
STORES
EXPERIENCE
THE FILM
COLLECTION
HISTORY OF ZARA
OUR FIRST STORE
50TH ANNIVERSARY
WOMAN
MAN
KIDS
DOWNLOAD APP
GIFT CARD
JOIN LIFE
CAREERS
+ INFO
ABOUT
THE GUIDES
Help
Frequently Asked Questions
ITEMS AVAILABILITY
PRICING POLICY
ORDER STATUS
RETRIEVE MY STORE RECEIPT
HOW TO RETURN
REFUNDS
All help topics
MY ZARA ACCOUNT
REGISTRATION AND LOG IN
MANAGING MY PROFILE
MY FAVOURITES
MY ZARA QR CODE
ITEMS AND SIZES
ITEMS AVAILABILITY
WHAT’S MY SIZE?
CUSTOMISED ITEMS
COMPOSITION AND CARE
ITEMS WARRANTY
PRICING POLICY
WITHDRAWN ITEMS
GIFT OPTIONS
GIFT CARD
GIFT RECEIPT
SHIPPING
SHIPPING METHODS, TIMES AND COSTS
ORDERS IN SEVERAL SHIPMENTS
WHERE DO WE SHIP?
PAYMENTS AND INVOICES
PAYMENT METHODS
PAYMENT SECURITY
INVOICES
PAYMENT WITH A GIFT CARD
MY PURCHASES
ONLINE SHOPPING
ORDER STATUS
CHANGE OR CANCEL AN ONLINE ORDER
ISSUES WITH MY ORDER
IN-STORE PURCHASES
RETRIEVE MY STORE RECEIPT
ONLINE PURCHASE FROM A STORE DEVICE
EXCHANGES, RETURNS AND REFUNDS
HOW TO RETURN
HOW TO EXCHANGE
REFUNDS
REFUND FOR A PURCHASE PAID WITH A GIFT CARD
RETURNS AND REFUNDS WITH A GIFT RECEIPT
SPECIAL RETURN CONDITIONS
ZARA EXPERIENCES
OUR USED CLOTHING DONATION PROGRAMME
STORE MODE IN THE APP
NEWSLETTER
TRAVEL MODE
Can’t find what you’re looking for?
Contact us
SALE: regular shipping times and methods may vary. When processing the purchase, we will show you the options available for your order.
