GIFT RECEIPT
You can add a Gift Receipt to your purchase. The main features are detailed below.
FEATURES OF A GIFT RECEIPT
- Ticket without price: a Gift Receipt is a purchase receipt that does not include the price of the items. When preparing your order, we will also remove the prices from the labels.
- Customised messages: you will be able to customise your purchase with a short message that we will include in your order. This option is not available for in-store purchases.
- Exchange or return: with a Gift receipt, you can exchange or return items in our Zara stores. In the case of an online order, you will also be able to request a return on the Zara.com website.
GIFT RECEIPT REQUEST
- If you place an order online: You can request a Gift Receipt during the checkout process after adding items to your basket, or at any other time, as long as the order has already been shipped. To do so, simply go to the order details in your Zara account, or use any of the emails related to your purchase if you checked out as a guest.
- If you make a purchase in store: when you make the payment you can ask our store staff for the Gift Receipt.