ONLINE PURCHASE FROM A STORE DEVICE

If you need to, you can place an order at a Zara store. Ask our staff about this option and they will help you complete your purchase.

If you already have a Zara account, you can order as a registered customer by entering your email address and password. You will receive all the information about your purchase by email or SMS.

Online purchases made on an in-store device have the same shipping options as those made directly on our website.

Frequently asked questions

At the time of purchase our staff will inform you about the options available in that store to pay for your order:

From the device on which the purchase has been made.
At the store till. You have 2 hours to make the payment. If you don’t make the payment at the till, the order will be cancelled.
Cash on delivery (COD).

Please note that the availability of these options may vary depending on the Zara store you visit.

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ONLINE PURCHASE FROM A STORE DEVICE

Frequently asked questions

ONLINE PURCHASE FROM A STORE DEVICE

Frequently asked questions

HOW CAN I PAY FOR AN ONLINE ORDER PLACED AT A STORE?

HOW CAN I RETURN AN ONLINE ORDER PLACED AT A STORE?