You can track your order in your account, on the Purchases section.
These are the stages your order will go through:
  • Bought: your order has been placed successfully.
  • Being processed: we’ve received your order details.
  • Being prepared: your order is being prepared in our warehouse.
  • Sent: your order has already left our premises.
  • Collected by courier: your order is on its way and will be delivered soon.
  • Delivered to customer: your order has been delivered.
Bear in mind you will receive updates on the status of your order by email.

Frequently asked questions