SHIPPING METHODS, TIMES AND COSTS
Shipping options may vary depending on the delivery address, what time you place your order and item availability.
When you process your order, we will show you the shipping methods available, the cost and the estimated delivery date.
Please note that deliveries are made every day of the week except Sunday.
Please remember that the shipping address of your order must be in the same market/region as where you made the purchase.
SHIPPING TO A ZARA STORE
Deadline: 3-5 working days
Cost: FREE
During your order, we will tell you the available stores and the estimated delivery date.
You have 15 days to collect the order in store. You just need to present the QR code on your electronic receipt. If someone else goes instead, they must show an ID card.
Use our store finder to find your nearest Zara store.
This option is not available for orders that include a HOME large item.
HOME DELIVERY
- Next day delivery - 99.00 TL
You can see the delivery date of your order during the purchase process.This option may vary depending on the order time and may not be available based on your location. - Delivery in 2-4 working days - 59.00 TL
- Same day delivery - 149.00 TL
Same day delivery within Istanbul for all orders placed between Monday and Saturday before 13:00. Delivery will be made from 16.00 to 21:00.
Please note that orders containing a bulky HOME item will incur the relevant delivery charge. If you wish to add more than one item to your basket that incur additional delivery charges due to their size or weight, only the charge for the item of the highest cost will apply. You will see this reflected in your choice of delivery method.
If you have purchased as a registered user, you can modify the delivery address by accessing your order details in your account; if and when the order status allows to do so.
DROP POINT DELIVERY
Deadline: 2-4 working days
Cost: 55.00 TL
When you complete the purchase, we will show you the drop points available and the estimated date you will receive your order.
We will inform you when your order is ready at the selected drop point. Remember, you must show identification to collect it. If another person goes in your place, they must present written authorisation and a copy of your identity document.
This option is not available for orders that include a HOME large item.