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Help

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Frequently Asked Questions

All help topics

MY ZARA ACCOUNT

  • REGISTRATION AND LOG IN
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ITEMS AND SIZES

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GIFT OPTIONS

  • GIFT CARD

SHIPPING

  • SHIPPING METHODS, TIMES AND COSTS
  • ORDERS IN SEVERAL SHIPMENTS
  • WHERE DO WE SHIP?

PAYMENTS AND INVOICES

  • PAYMENT METHODS
  • PAYMENT SECURITY
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MY PURCHASES

  • ONLINE SHOPPING
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EXCHANGES, RETURNS AND REFUNDS

  • HOW TO RETURN
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ZARA EXPERIENCES

  • OUR USED CLOTHING DONATION PROGRAMME
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