Golden - 4736/041

• Composition and care
• Check in-store availability
• Shipping, Exchanges and Returns

  SHIPPING, EXCHANGES AND RETURNS

  Shipping

  Due to the current situation, shipping methods may vary.
  When processing your order, you will be provided with the options available for your purchase.

  • Collection at a Zara store - FREE

    At the store you choose in 3-5 business days.

  • Home delivery:

    • Standard delivery - 55.00 MXN / FREE SHIPPING

      The estimated delivery period is 2-4 business days, depending on the delivery address.

    • On the same day of the purchase - 95.00 MXN

      Same day delivery in the Mexico City metropolitan area for orders placed before 1:00 PM, Monday to Friday.

    • Express delivery - 95.00 MXN

      The estimated delivery period is 1-2 business days.

  The time periods indicated above will be longer for more remote regions.

  At the time of processing your purchase, we will show you the available shipping methods, their cost and the delivery date of your order.

  Exchanges and returns

  Due to the current situation, return methods may vary.
  Return periods will be extended to 30 days from when our stores reopen.

  • AT A ZARA STORE

    You can exchange or return items at any Zara store in the country/region where the purchase was made.

  • FROM HOME

    You can request a home pick-up by going to the Orders and Returns section.

  Some of our items may have special return conditions. For more information, see Changes and Returns > Special Conditions.

  You can find additional information about the Exchange and Return Policy or your right to withdrawal in our Terms and Conditions

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