Payment

Payment methods

We offer the following payment methods:

  • Visa
    Visa
  • Mastercard
    Mastercard
  • JCB
    JCB
  • China Union Pay
    China Union Pay

For online purchases from any of our stores using our iPod, you can complete your payment online through your mobile.

You can choose one of eGUI types of the following options:

  • ZARA.COM carrier: delegate in Zara.com to manage eGUI number.
  • Donation: donate eGUI to an association.
  • Common carrier: delegate in client to manage eGUI number.
    • If you choose to print eGUI, management is delegate to client independent on type chosen on payment process.

      Please note if you wish to request a company eGui you need to be registered as “business“. If you are registered as “personal“ user you will not be able to change your eGUI to a company title.

Time of payment

Your purchase will be charged when your order is sent out.

Some banks may show both a pre-authorisation and the actual subsequent charge. This amount will be automatically released. If this does not happen, we recommend that you contact your bank to expedite the release of the pre-authorisation.

Secure purchasing

The security of the information our customers submit on Zara.com is one of our highest priorities.

At zara.com, we invest huge amounts of resources and use the latest technologies so that your payment details are processed in a secure environment.

Our e-commerce platform has been awarded certifications for best practice when managing information, security, and complying with the Payment Card Industry Data Security Standard requirements, which verify that we follow the industry's strictest recommendations and standards to provide you with a purchasing experience in a private, integrated and secure environment.

Company invoice

To make the purchase as a company, simply click on the option "company" in personal details and fill in the tax information we request.