INVOICES
Invoice for an in-store purchase: if you make a purchase in one of our Zara stores, you, you will receive Invoice after the payment is made.
Invoice for an online purchase:
- Before you pay the Order, you can choose the E-Invoice issuance method by confirming E-Invoice Information option. Once the order is shipped, ECPay will issue an E-Invoice with the details you chose and send Invoice Notification will be sent to you with the email your account registered with .
- When there is return, if applicable, your new E-Invoice Information or Allowance will be sent by ECPAY by email.
- Individual E-Invoice printing: You can go to KIOSK at convenient store to print. E-Invoice printing procedure can refer to ECPAY KIOSK General E-Invoice printing instruction.
- Company E-Invoice and Allowance printing: you will receive an electronic file of E-Invoice or Allowance at ECPAY Invoice Notification email. You can print out directly.
- The E-Invoice cannot be modified once it is issued.
- Please remind that in order to generate an invoice for your company, you have to create an account with your company information.
Winning invoice printing: E-Invoice printing procedure can refer to ECPAY KIOSK General E-Invoice printing instruction.