The shipping options may vary depending on the delivery address, what time you make your purchase and item availability.
At the time of processing your purchase, we will show you the available shipping methods, the cost and the delivery date of your order.
Collection at a Zara store - FREE
In the store of your choice within 1-2 working days.
Remember that the person who comes to collect the order must show an ID document, whether it is the purchaser or another person representing him or her.
The day after you buy it - HKD 39.00 / FREE (Orders over 400 HKD)
We aim for next day delivery on all orders placed between Monday and Friday. If this is not possible, we will show you the estimated time of delivery at the time of purchase.
Drop point - HKD 39.00 / FREE (Orders over 400 HKD)
At the drop point of your choice within 1-2 working days.
We will show you the available drop points at the time of purchase.
Remember to collect your order you will need to present your ID document.
A written authorization and a photocopy of the buyer's ID document will need to be submitted at the drop point if the order is being collected on behalf of the buyer.
Bear in mind that deliveries are made from Monday to Saturday (working days only for commercial address).
You will receive email updates on the status of your order.
You can also access this information in the section "My Account". If you are not registered, click on the “Order information” link in the confirmation email to track your order.
We try to reach all corners of the earth from Zara.com. If there are any delivery restrictions on your address, you will see them at the time of purchase.
It is possible that your order be dispatched from different logistics centres. If this happens, we'll let you know by email which items you will receive in each shipment.