At Zara, we work to ensure you receive the items in your order on time and in their original condition. However, if you have a specific incident with your purchase, you can contact us so that we can review your case and help you solve it.
AFFIDAVIT
If you have not received your order but its status shows as "delivered", please download this mandatory document, complete it carefully, and then send it back to us via our Chat or WhatsApp. Kindly follow the instructions closely to ensure the document is filled out correctly. To do so, click HERE. 