DONATION
We run a second-hand clothing collection scheme which enables our customers to hand in items they no longer use. The aim of the programme is to encourage the effective use of the collected clothing, prioritising its reuse and, where this is not possible, its recycling.
Clothing, footwear and accessories of any brand and in any condition may be donated. We send the products to local organisations, which sort them according to their condition and quality.
Organisations manage the garments collected by prioritising options that extend their useful life, whether by distributing them to people in vulnerable situations or by reselling them to fund social projects, for example. Where reuse is not possible, organisations shall channel them into other appropriate management channels.
How can you make your donation?
- Donation at Zara stores: we have clothes collection containers in our stores where you can deposit the clothes you want to donate. Remember that your donation must be placed inside a properly sealed package.
Use our store finder to find your nearest Zara store. - Online donation: you can request a donation by going to the section Preowned – Donation on Zara.com.
Once your request has been processed, you will receive a confirmation email, and a courier will collect your garments from the address of your choice within 24-48 hours. It does not need to have any identifying labels.
The price of this service is 1.95 EUR.
For more information, please visit our Clothing donation section.