TRAVEL MODE
With the Travel Mode functionality you will find on our APP you will be able to access different options that will improve the experience of your trip to Italy, United Kingdom or Japan.
WHAT IS TRAVEL MODE AND HOW TO ACTIVATE IT
With Travel Mode you can purchase items and have them delivered to your destination, discover what's new in the city you're visiting or share memories of your trip:
- THE NEW. Discover all our news and buy the items in the market/region you are visiting.
- TIPS. Find expert recommendations for restaurants, museums and other local activities in two cities we have selected from the market/region you are visiting.
- MEMORIES. Send a postcard from your destination to whoever you want.
To enjoy the Travel Mode, activate the geolocation option on our APP. When you log in, choose whether you want to activate the mode for the market/region you are visiting (Italy, UK or Japan) or if you prefer to stay in your own market/region.
PURCHASE CONDITIONS
- With Travel Mode you will only be able to view and purchase items available in the market/region you are in.
- The prices of the items are adjusted to the local currency.
- Payment methods available are based on local options.
- Orders placed in Travel Mode will appear in a new tab in your Zara account. When you return to your market/region, these orders will be included in the Purchases - Online section of your account and will be branded so that you can identify them.
DELIVERIES
- Delivery methods and costs: when you place your order, we will show you the available delivery methods and their prices.
- Delivery times: bear in mind that they will be the usual ones for the market/region in which you are located.
- Delivery address: during the purchase process you will be able to quickly locate your accommodation thanks to an autocomplete system.
RETURNS
- Return period: You have 30 days from the date of purchase to make a return.
- Return methods: please note that they will be the usual ones for the market/region you are in. In the case of the UK, we also offer a hotel pick-up service.