Go to main contentGo to the category menu
HELPCart0

Category menu

  • WOMAN
    • NEW
    • LINEN
    • JACKETS | TRENCH COATS
    • BLAZERS
    • WAISTCOATS | GILETS
    • DRESSES | JUMPSUITS
    • TOPS | BODYSUITS
    • SHIRTS
    • T-SHIRTS | SWEATSHIRTS
    • KNITWEAR
    • SKIRTS
    • TROUSERS
    • JEANS
    • SHORTS | SKORTS
    • SHOES
    • BAGS
    • ACCESSORIES | JEWELLERY
    • SWIMWEARNEW
    • CO-ORD SETS
    • SUITS
    • NEW PRICES
    • DRESS TIME
    • HOLIDAY EDIT
    • SEAMLESS
    • BASICS
    • SPECIAL EDITION
    • JOIN LIFE
    • + Info
      • Newsletter
      • Contact us
      • Stores
      • Help
      • Press
      • Company
  • MAN
    • EDITION
    • NEW
    • ZARA ATHLETICZ
    • LINEN
    • CROCHET
    • BASICS
    • SUITS
    • SHIRTS
    • T-SHIRTS
    • JACKETS | OVERSHIRTS
    • TROUSERS
    • JEANS
    • SHORTS
    • HOODIES | SWEATSHIRTS
    • SWEATERS | CARDIGANS
    • TOTAL LOOK
    • POLO SHIRTS
    • SWIMWEAR
    • CARGO | PARACHUTE
    • Trench Coats
    • BLAZERS
    • SHOES
    • BAGS | BACKPACKS
    • ACCESSORIES
    • NEW PRICE
    • SPECIAL EDITION
    • JOIN LIFE
    • + Info
      • Newsletter
      • Contact us
      • Stores
      • Help
      • Press
      • Company
  • KIDS
    • TRUE NEUTRALSNEW
    • GIRL | 6-14 years
    • BOY | 6-14 years
    • BABY GIRL | 9 months - 6 years
    • BABY BOY | 9 months - 6 years
    • ACCESSORIES | SHOES
    • JOIN LIFE
    • + Info
      • Newsletter
      • Contact us
      • Stores
      • Help
      • Press
      • Company
  • HOME
  • My account

Help

How can we help you?

Background image for the help homepage
Frequently Asked Questions

All help topics

MY ZARA ACCOUNT

  • REGISTRATION AND LOG IN
  • MANAGING MY PROFILE
  • MY FAVOURITES

ITEMS AND SIZES

  • ITEMS AVAILABILITY
  • WHAT’S MY SIZE?
  • COMPOSITION AND CARE
View more

SHIPPING

  • SHIPPING METHODS, TIMES AND COSTS
  • ORDERS IN SEVERAL SHIPMENTS
  • WHERE DO WE SHIP?

PAYMENTS AND INVOICES

  • PAYMENT METHODS
  • PAYMENT SECURITY
  • INVOICES

MY PURCHASES

  • ONLINE SHOPPING
  • ORDER STATUS
  • CHANGE OR CANCEL AN ONLINE ORDER
View more

EXCHANGES, RETURNS AND REFUNDS

  • HOW TO RETURN
  • HOW TO EXCHANGE
  • REFUNDS
View more

ZARA EXPERIENCES

  • OUR USED CLOTHING DONATION PROGRAMME
  • NEWSLETTER

Footer

Site Map

    • HELP
    • My Zara Account
    • Items and Sizes
    • Shipping
    • Payment and Invoices
    • My purchases
    • Exchanges, returns and refunds
    • Zara Experiencies
    • Follow us
    • Newsletter
    • TIKTOK
    • INSTAGRAM
    • FACEBOOK
    • TWITTER
    • PINTEREST
    • YOUTUBE
    • Company
    • About us
    • JOIN LIFE
    • Offices
    • Stores
    • Policies
    • Privacy policy
    • Purchase conditions

Change store

  • Armenia

Change language

  • русский
  • English
© All rights reserved