Here you will find all the information needed to register at, access your account and resolve any related situation.
Registering is easy: we will only request the essential information required to manage your purchase. You can do it from the Register option.
If you already have an account, you can log in by entering your email and password. To end the session and log out securely, you can do so from Profile > Account.
Here are some of the advantages of having an account at
  • Make purchases quickly.
  • Check the information and status of your all your purchases and returns.
  • You will receive notifications about your orders and new arrivals in the app.
  • Resend your pick-up label for returns.
  • Create lists with your favorite items with the Favorites and Save for later options.
To improve your experience with us, we need to verify your account. When you create a Zara account, we will send a code to you and you will need to enter it to complete the registration process. If you are already a registered user, you will find this option in your account.

Frequently Asked Questions