The shipping options may vary depending on the delivery address, what time you make your purchase and item availability.
At the time of processing your purchase, we will show you the available shipping methods, the cost and the delivery date of your order.
Collection at a Zara store - FREE
In the store of your choice within 2-3 working days.
Remember that the person who comes to collect the order must show an ID document, whether it is the purchaser or another person representing him or her.
Standard delivery - FREE
The estimated delivery time will be between 2-3 working days, depending on the delivery address.
Express delivery - 490 JPY
The estimated delivery time will be between 1-2 working days.
Defined Delivery Day - FREE
You can define the exact day and/or time range from the third working day onwards on which you want the parcel to be delivered
Bear in mind that deliveries are only made on working days.
You will receive email updates on the status of your order.
You can also access this information in the section "My Account". If you are not registered, click on the “Order information” link in the confirmation email to track your order.
We try to reach all corners of the earth from Zara.com. If there are any delivery restrictions on your address, you will see them at the time of purchase.
It is possible that your order be dispatched from different logistics centres. If this happens, we'll let you know by email which items you will receive in each shipment.