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WOMAN
MAN
KIDS
PERFUMES
50TH ANNIVERSARY
TRAVEL MODE
50TH ANNIVERSARY
NEW COLLECTION
SALE
TRAVEL MODE
GIFT CARD
DOWNLOAD APP
JOIN LIFE
+ INFO
CAREERS
STORES
50TH ANNIVERSARY
NEW COLLECTION
SALE
TRAVEL MODE
GIFT CARD
DOWNLOAD APP
JOIN LIFE
+ INFO
CAREERS
STORES
50TH ANNIVERSARY
NEW COLLECTION
SALE
TRAVEL MODE
GIFT CARD
DOWNLOAD APP
STORES
JOIN LIFE
CAREERS
+ INFO
50TH ANNIVERSARY
WOMAN
MAN
KIDS
TRAVEL MODE
DOWNLOAD APP
JOIN LIFE
+ INFO
CAREERS
EXPERIENCE
THE FILM
COLLECTION
HISTORY OF ZARA
OUR FIRST STORE
ABOUT
THE GUIDES
Help
Frequently Asked Questions
HOW TO RETURN
REFUNDS
ITEMS AVAILABILITY
ORDER STATUS
PRICING POLICY
RETRIEVE MY STORE RECEIPT
All help topics
MY ZARA ACCOUNT
REGISTRATION AND LOG IN
MANAGING MY PROFILE
MY FAVOURITES
MY ZARA QR CODE
ITEMS AND SIZES
ITEMS AVAILABILITY
WHAT’S MY SIZE?
COMPOSITION AND CARE
ITEMS WARRANTY
PRICING POLICY
WITHDRAWN ITEMS
GIFT OPTIONS
GIFT CARD
GIFT PACKAGING
SHIPPING
SHIPPING METHODS, TIMES AND COSTS
ORDERS IN SEVERAL SHIPMENTS
WHERE DO WE SHIP?
PAYMENTS AND INVOICES
PAYMENT METHODS
PAYMENT SECURITY
INVOICES
PAYMENT WITH A GIFT CARD
MY PURCHASES
ONLINE SHOPPING
ORDER STATUS
CHANGE OR CANCEL AN ONLINE ORDER
ISSUES WITH MY ORDER
IN-STORE PURCHASES
RETRIEVE MY STORE RECEIPT
ONLINE PURCHASE FROM A STORE DEVICE
EXCHANGES, RETURNS AND REFUNDS
HOW TO RETURN
HOW TO EXCHANGE
REFUNDS
REFUND FOR A PURCHASE PAID WITH A GIFT CARD
SPECIAL RETURN CONDITIONS
ZARA EXPERIENCES
OUR USED CLOTHING COLLECTION PROGRAMME
STORE MODE IN THE APP
NEWSLETTER
TRAVEL MODE
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SALE: regular shipping times and methods may vary. When processing the purchase, we will show you the options available for your order.
