WITHDRAWN ITEMS
At ZARA, our priority is to guarantee the maximum quality of our items and the safety of all our customers. Therefore, we would like to inform you that items with references 2305/630/060 and 6125/630/107 are in the process of being recalled because the laces are too long and may be a trip hazard.
If you have purchased any of these items - either at our physical stores or online platforms - it is important that you stop using them and contact us through our Customer Service team or at any of our stores to arrange for their return and subsequent refund. You do not need to provide the receipt.
If you made your purchase in store and request home collection, we will contact you to process the refund.
You can contact us by email at info-es@zara.com and by calling 900 814 900.
If you have purchased any of these items - either at our physical stores or online platforms - it is important that you stop using them and contact us through our Customer Service team or at any of our stores to arrange for their return and subsequent refund. You do not need to provide the receipt.
If you made your purchase in store and request home collection, we will contact you to process the refund.
You can contact us by email at info-es@zara.com and by calling 900 814 900.
- 2305/630/060
- 6125/630/107