HelpFrequently Asked QuestionsHOW TO RETURNREFUNDSITEMS AVAILABILITY ORDER STATUSRETRIEVE MY STORE RECEIPTAll help topicsMY ZARA ACCOUNTREGISTRATION AND LOG INMANAGING MY PROFILEMY FAVOURITESMY ZARA QR CODEITEMS AND SIZESITEMS AVAILABILITY WHAT’S MY SIZE?COMPOSITION AND CAREITEMS WARRANTYPRICING POLICYWITHDRAWN ITEMSGIFT OPTIONSGIFT CARDGIFT PACKAGINGSHIPPINGSHIPPING METHODS, TIMES AND COSTSORDERS IN SEVERAL SHIPMENTSWHERE DO WE SHIP?PAYMENTS AND INVOICESPAYMENT METHODSPAYMENT SECURITYINVOICESPAYMENT WITH A GIFT CARDMY PURCHASESONLINE SHOPPINGORDER STATUSCHANGE OR CANCEL AN ONLINE ORDERISSUES WITH MY ORDERIN-STORE PURCHASESRETRIEVE MY STORE RECEIPTONLINE PURCHASE FROM A STORE DEVICEEXCHANGES, RETURNS AND REFUNDSHOW TO RETURNHOW TO EXCHANGEREFUNDSREFUND FOR A PURCHASE PAID WITH A GIFT CARDSPECIAL RETURN CONDITIONSZARA PRE-OWNEDGENERAL INFORMATIONREPAIRDONATIONRESELLZARA EXPERIENCESSTORE MODE IN THE APPNEWSLETTER
