Customer service

Online store

Questions about online purchases

  • Chat
    • Monday to Friday from 9:00 am to 18:00Saturday from 9:00 am to 16:00
    • Not currently available. If you wish you can send us an email at contact.hk@zara.com.
  • Telephone
    • 3018 8400
    • Monday to Friday from 9:00 am to 18:00Saturday from 9:00 am to 16:00
  • Social media

Stores and company

Enquiries about our stores (organisation and services)