Some of our items, due to their unique characteristics, must meet the following conditions in order to be returned:

Swimwear: must include the hygiene strip.
Underwear: underwear items may not be exchanged or returned, except for tops, bodysuits, and vests from the Kids’ section kept in their original packaging.
Accessories: must be returned with their original bag or cardboard intact.
Fragrances: Must be returned in the original sealed packaging.
HOME items must be returned in their sealed original packaging and in its original condition.
Packs: items that are part of a pack cannot be returned separately.
Special packaging and additional accessories: the items that arrive with special packaging (fabric bags, special boxes...) or that contain additional accessories must be returned with them and in their original condition.

ZW COLLECTION SATIN SLIP DRESS

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