What is a Gift Receipt?
It is a receipt which does not contain the prices of the purchased items. You may select the gift receipt option from your shopping basket.
When you place the order, you may enter the telephone number and email address of the person who will receive the order so that they can track and monitor the status of the delivery. If you prefer, you may enter your own details and you will receive this information.
For more information, go to Help.
Returning with a gift receipt
If you received an order with a gift receipt and would like to return an item, you may choose from the following options:
Please follow these steps:
- MARK THE RECEIPT: Find the Gift Receipt we sent you with your order and mark the items you wish to return.
- REQUEST RETURN: In the field below, enter the Gift Receipt number that appears on the upper left side of the receipt and click on the RETURN REQUEST button. Then fill in the necessary information for the return.
- PACK ITEMS: Pack the items and receipt in the original, or similar, packaging (one per box) and close it securely.
- DROP OFF POINT: Follow the instructions on the return label to locate your closest drop-off location and drop the package off.
- REFUND: Within the following days you will receive a Gift Card via email with the refund.