Payment

Payment methods

We offer the following payment methods:

  • Visa
    Visa
  • Mastercard
    Mastercard
  • American Express
    American Express
  • JCB
    JCB
  • Gift Card
    Gift Card
  • Payment on delivery
    Payment on delivery
  • MIR
    MIR

The Pay on Delivery method works as follows, depending on the type of delivery selected:

  • Home: You can pay the courier in cash when they deliver your order.
  • Store: You can pay in cash at the till when you collect your order.
    • For payment using a Gift Card, you can find more information on Gift Card section

      For online purchases from any of our stores using our iPod, you can complete your payment online using this same mobile device.

Time of payment

Your purchase will be charged when your order is sent out.

If you have paid by Gift Card, the payment will be taken as you complete the purchase.

Some banks may show both a pre-authorisation and the actual subsequent charge. This amount will be automatically released. If this does not happen, we recommend that you contact your bank to expedite the release of the pre-authorisation.

Secure purchasing

The security of the information our customers submit on Zara.com is one of our highest priorities.

At zara.com, we invest huge amounts of resources and use the latest technologies so that your payment details are processed in a secure environment.

Our e-commerce platform has been awarded certifications for best practice when managing information, security, and complying with the Payment Card Industry Data Security Standard requirements, which verify that we follow the industry's strictest recommendations and standards to provide you with a purchasing experience in a private, integrated and secure environment.

Company invoice

To make the purchase as a company, simply click on the option "business" in personal details and fill in the tax information we request.