Shipping

Delivery methods and costs

Due to the current situation, delivery methods may vary.
When processing your purchase, we will show you the options available for your order.

Delivery options:

  • Collection at a Zara store - FREE

    In the store of your choice within 4-6 working days.

    Remember that the person who comes to collect the order must show an ID document, whether it is the purchaser or another person representing him or her.

  • Home delivery:

    • Standard delivery - 19.00 lei / FREE SHIPPING

      The estimated delivery time will be between 3-5 working days, depending on the delivery address.

    • Express delivery - 49.00 lei

      The estimated delivery time will be between 2-3 working days.

  • Delivery point - 19.00 lei / FREE SHIPPING

    At the drop point of your choice within 3-5 working days.

    We will show you the available drop points at the time of purchase.

    Remember to collect your order you will need to present your ID document or, in case of locker, insert delivery code.
    If the order is being collected on behalf of the buyer, the person will need to submit his own identity card and a copy of the identity card of recipient, in case of Drop Point, or insert delivery code in case of a locker.

Bear in mind that deliveries are only made on working days.

Order status

You will receive email updates on the status of your order.

You can also access this information in the section "My Account".  If you are not registered, click on the “Order information” link in the confirmation email to track your order.

Restrictions

We try to reach all corners of the earth from Zara.com. If there are any delivery restrictions on your address, you will see them at the time of purchase.

Split orders

It is possible that your order be dispatched from different logistics centres. If this happens, we'll let you know by email which items you will receive in each shipment.