Some of our items, due to their unique characteristics, must meet the following conditions in order to be returned:

Swimwear: must include the hygiene strip.
Underwear: underwear items may not be exchanged or returned, except for tops, bodysuits, and vests from the Kids’ section kept in their original packaging.
Accessories: must be returned with their original bag or cardboard intact.
Watches: can only be returned via home return option and it must be sent in its original packaging.
Cosmetics: must be returned in the original sealed packaging.
Packs: items that are part of a pack cannot be returned separately.
Special packaging and additional accessories: the items that arrive with special packaging (fabric bags, special boxes...) or that contain additional accessories must be returned with them and in their original condition.

TOTAL LOOK ELEPHANT KNIT SWEATER AND PANTS