Customer service

Online store

Questions about online purchases

  • Chat
    • Monday to Friday from 9:00 am to 7:00 pmSaturday from 10:00 am to 4:00 pm
    • Please note that our customer service is available in English and Russian.
    • Currently not available. If you like, you can send us an email by clicking here.
  • Telephone
    • 8 800 33160 (free)
    • Monday to Friday from 9:00 am to 7:00 pmSaturday from 10:00 am to 4:00 pm
    Please note that our customer service is available in English and Russian.
  • Social media

Stores and company

Enquiries about our stores (organisation and services)