Due to their special features, some of our items have to fulfil certain criteria to be returned:

Woman: underwear cannot be returned or exchanged.
Man: underwear cannot be returned or exchanged.
Kids: underwear items cannot be returned or exchanged, except for socks, tights, tops and bodysuits kept in their original packaging.

Accessories: must be returned with the bag or the original cardboard packaging intact.
Fragrances and candles: must be returned in the original sealed packaging.
Cosmetics: must be returned in the original sealed packaging and in original condition.
Packs: items forming part of a pack cannot be returned separately.
Special packaging and additional accessories: items with special packaging (fabric bags, special boxes, etc.) or additional accessories must be returned with said packaging or accessories in the same condition.

ZW COLLECTION SILK SHIRT AND TROUSERS SET