Due to their special features, some of our items have to fulfil certain criteria to be returned:

Swimwear and Underwear: must be in original condition and include hygiene sticker.
Accessories: must be returned with the bag or the original cardboard packaging intact.
Fragrances and candles: must be returned in the original sealed packaging.
Watches: Can only be returned via home return option and it must be sent in its original condition.
Cosmetics: must be returned in the original sealed packaging and in original condition.
Customisable items: these items cannot be exchanged or returned, as they have been customised.
HOME items must be returned in their sealed original packaging and in its original condition.
Packs: items forming part of a pack cannot be returned separately.
Special packaging and additional accessories: items with special packaging (fabric bags, special boxes, suit carriers, etc.) or additional accessories must be returned with said packaging or accessories in the same condition.

TOTAL LOOK KNIT SWEATER WITH CROCHET COLLAR AND KNITTED BRIEFS