Pick-up in store FREE
In the store of your choice in 1-2 working days
Next Day HKD 39.00 / FREE (Orders over 400 HKD)
For orders made every day except Saturday.
EXCHANGES AND RETURNS
You have one month from the date of the e-mail confirming shipment.
*Underwear: underwear items may not be exchanged or returned, except for baby sizes 0 to 36 months.
*Accessories: jewellery, tights, leggings, Underwear, socks & sock leggings and hairband can't be exchanged or returned.
You can return items at any Zara store in the country where the purchase was made as long as the store has the section to which the product belongs – woman, man, kids.
You can request a home pick-up by going to the returns section.
More information on our Refunds Policy.