Customer service

Online store

Questions about online purchases

  • Chat
    • Monday to Friday from 8:30 am to 7:30 pmSaturday from 10:00 am to 4:00 pm
    • Please note that our customer service is available in English and Russian.
    • Not currently available. If you wish you can send us an email at contact.ee@zara.com.
  • Telephone
    • 800 0044 643 (free)
    • Monday to Friday from 8:30 am to 7:30 pmSaturday from 10:00 am to 4:00 pm
    Please note that our customer service is available in English and Russian.
  • Social media

Stores and company

Enquiries about our stores (organisation and services)