Pick-up in store Free
In the store of your choice in 3-5 working days
Standard 3.95 EUR Free (Orders over 50 EUR)
In 2-3 working days
Express 5.95 EUR
In 24-48 hours (working days)*
* Express-Delivery to Packstation not available
You have one month from the date of the e-mail confirming shipment.
You can exchange or return items at any Zara store in the country where the purchase was made as long as the store has the section to which the product belongs – woman, man, kids.
AT A DROP-OFF POINT(FREE)
You can request the returns label by going to the orders and returns section.
More information on our exchanges and returns policy.