Pick-up in store FREEIn the store of your choice in 3-6 business days
Standard 4.95 CAD / FREE (Orders over 50 CAD)
In 3-6 business days*
Express 9.95 CAD
In 2-3 business days*
* Except remote areas
EXCHANGES AND RETURNS
You have one month from the date of the e-mail confirming shipment.
You can exchange or return items at any Zara store in the country/region where the purchase was made as long as the store has the section to which the product belongs – woman, man, kids.
You can request a home pick-up by going to the orders and returns section.
AT A DROP-OFF POINT(FREE)
You can request the returns label by going to the orders and returns section.
More information on our exchanges and returns policy.