Skip to main content
Search
LOG IN
Shopping bag
[
0
]
WOMAN
MAN
KIDS
BEAUTY
50TH ANNIVERSARY
50TH ANNIVERSARY
NEW COLLECTION
PART SALE
DOWNLOAD APP
JOIN LIFE
+ INFO
STORES
50TH ANNIVERSARY
NEW COLLECTION
PART SALE
DOWNLOAD APP
JOIN LIFE
+ INFO
STORES
50TH ANNIVERSARY
NEW COLLECTION
PART SALE
DOWNLOAD APP
STORES
JOIN LIFE
+ INFO
50TH ANNIVERSARY
WOMAN
MAN
KIDS
DOWNLOAD APP
JOIN LIFE
+ INFO
EXPERIENCE
THE FILM
COLLECTION
HISTORY OF ZARA
OUR FIRST STORE
Help
Frequently Asked Questions
ITEMS AVAILABILITY
HOW TO RETURN
ORDER STATUS
RETRIEVE MY STORE RECEIPT
REFUNDS
PRICING POLICY
All help topics
MY ZARA ACCOUNT
REGISTRATION AND LOG IN
MANAGING MY PROFILE
MY FAVOURITES
MY ZARA QR CODE
ITEMS AND SIZES
ITEMS AVAILABILITY
WHAT’S MY SIZE?
COMPOSITION AND CARE
ITEMS WARRANTY
PRICING POLICY
WITHDRAWN ITEMS
SHIPPING
SHIPPING METHODS, TIMES AND COSTS
ORDERS IN SEVERAL SHIPMENTS
WHERE DO WE SHIP?
PAYMENTS AND INVOICES
PAYMENT METHODS
PAYMENT SECURITY
INVOICES
MY PURCHASES
ONLINE SHOPPING
ORDER STATUS
CHANGE OR CANCEL AN ONLINE ORDER
ISSUES WITH MY ORDER
IN-STORE PURCHASES
RETRIEVE MY STORE RECEIPT
ONLINE PURCHASE FROM A STORE DEVICE
EXCHANGES, RETURNS AND REFUNDS
HOW TO RETURN
HOW TO EXCHANGE
REFUNDS
SPECIAL RETURN CONDITIONS
ZARA EXPERIENCES
OUR USED CLOTHING DONATION PROGRAMME
STORE MODE IN THE APP
NEWSLETTER
TRAVEL MODE
Can’t find what you’re looking for?
Contact us
