You can currently shop in Spain, Portugal, France, Italy, Germany, UK, Austria, Belgium, Holland, Ireland, Luxembourg, Sweden, Norway, Denmark, Monaco, Switzerland, USA, Japan, Poland, China and Canada.
The Zara.com browsing languages are: Spanish, English, German, Portuguese, French, Italian, Dutch, Basque, Galician, Catalan, Danish, Greek, Japanese, Korean, Norwegian, Russian, Swedish, Chinese and Polish.
Yes, but if there is any difference between the prices shown on the website and those shown on the labels on the clothes, the correct price is always the one on the label corresponding to the country of purchase.
If an item is out of stock, we will try to restock it as soon as possible. If no stock is available, it will be removed from the website.
Yes, except in the case of products which are hand crafted in which there may be slight differences in the final product.
Yes. By simply clicking on Newsletter you will receive information on Zara's latest products, lookbook and events.
You can easily cancel your subscription by clicking on the Newsletter menu. Fill in the details and select send.
If you've forgotten your password, you can recover it in the Log-in section. Enter your e-mail address and we'll send you an e-mail telling you what you need to do.
Once you have placed your order, you will receive a confirmation email. If you do not receive an email, contact our customer service.
Yes. Click on the order menu in your account and you will be able to track your order in real time.
Yes. You can delete any unwanted items from your shopping bag as long as the order hasn’t been processed yet.
Yes. You can cancel your order from the order menu in your account.
Zara.com only sells items in perfect condition so, in the rare event of receiving a faulty item, please contact our customer service.
If you were to accidentally receive an item that you did not order, please contact our customer service.